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Shipping Policy

You will receive an email confirmation after your order has been successfully placed. Shipping orders can take up to 48 hours to process. Upon shipping you will receive an email lisiting tracking information. Due to a very high demand in our products; once in transit, shipping will take 8-10 business days for the U.S. and 10-12 business days Internationally. 


Moyéa Skin ships Internationally and to the United States, not limited to Hawaii and Puerto Rico. Shipping (8-10 business days) is complimentary for U.S. orders above $100. Expedited shipping is available at an additional cost.  

Refund Policy

Our refund policy is designed to ensure customer satisfaction. We strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help. 


You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused or in extremely gentle condition that you received it in.


Once we receive your item we will inspect it and notify you that we have received your returned item. 

We will immediately notify you on the status of your refund and/or store credit after inspecting the item. Items gently used will receive store credit only. Items not used and in its original packaging will be eligible for a refund. If your return is approved, we will initiate a store credit and/or refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. 



If you need to exchange an item for the same one, contact us to arrange for the exchange.


Some items are not eligible for return or refund, such as personalized or customized products. Sale items are generally not eligible unless they are defective or damaged upon receipt. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping cost are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

This refund policy is subject to change without prior notice. Please review this policy regularly for updates.

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